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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

*THIS IS A NIGHT SHIFT POSITION*

This position is based in our 24x7 operations center. As a result, shift work (including on weekends, as needed) is required.

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place!

Salesforce is looking for an experienced DevOps & Site Reliability Engineers to join a team of highly motivated software, systems & security engineers working on Infrastructure at scale in support of US National Security customers. Be part of the team that solves infrastructure deployment issues with software, delivers high velocity and high quality infrastructure in specialized public cloud environments, and delivers leading edge database services.

Your Impact:

• You will solve Infrastructure related problems with code (with a focus on reusability) and build compute capacity, work on Kubernetes deployments at scale.

• You will be responsible for leading key projects in design, development, and post-release support of the Salesforce platform and tools that are used to support our government customers.

• You will collaborate with internal teams for efficient iterations of automated CI/CD pipelines with the goal of maintaining Production environments.

• You will deploy software patches, new platform releases and verify the successful implementation by validating deployments, monitoring system performance and resolving identified issues.

• You will get a chance to understand how things work with a large-scale production infrastructure within 3rd party cloud service providers.

• You will demonstrate a sense of autonomy and urgency for ownership of your areas and proactively take accountability for progress forward.

• You will transform human heavy processes into automated solutions, focusing on reliability and repeatability.

• You will enable streamlined business processed by creating and maintaining detailed business process documentation.

• You will get a chance to improve your influence and collaboration skills working with various other Infrastructure teams across Salesforce.

• You will be interacting with a highly innovative and creative team of developers, open-source committers and architects.

Required Skills:

• Active TS/SCI clearance with polygraph.

• 2+ years of DevOps or data center experience or equivalent technical background.

• 2+ years Linux system engineering experience.

• 2+ years developing or infrastructure and application security for Highly Sensitive Customer Data & Environments (IAM, CI/CD, PKI).

• Experience with scripting/programming language (Shell, Python, Golang, Ruby, Java, Javascript).

• Experience with Log Management and Analytics tools such as Splunk / ELK.

• Experience with software development practices (Agile practices preferred).

• A continuous learner, critical thinker and problem solver who adapts to new challenges in a fast-paced and growing environment.

• A teammate with great communication skills both verbal and written.

Nice to Haves:

• BS Degree in Computer Science or Technical Field or A related 4 year technical degreeh

• 2+ years demonstrated ability working within and building on a public cloud (AWS preferred) or equivalent experience.

• 2+ years experience deploying with a CI orchestration service.

• Experience in managing large scale web applications in production including operating, supporting and applying diagnostic techniques to identify, triage and remediate the application/platform.

• Experience with TCP/IP networking protocols and components as implemented in IAAS (i.e. VPC, TGW, route tables, security groups, etc.)

• Experience in any of the monitoring tools like Nagios, Graphite, Datadog, Cloudwatch, Prometheus, Zabbix etc.,

• Experience deploying distributed apps with containers (Docker) & orchestration (Kubernetes, EKS, GKE).

• Knowledge of or experience working with, Cloud technologies/environments.

• AWS and/or Salesforce Certifications.

#LI-Y

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