Not Authorized
You are currently not authorized to access this section.
Please contact your Administrator to change your authorization settings.
Please contact your Administrator to change your authorization settings.
Job Description
Seasonal (Seasonal)
We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun!
Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain!
Work, Play, Get Paid and Enjoy the Perks:
RESORT OVERVIEW, CULTURE AND VISION
Snowshoe is the premier destination for Mid-Atlantic and Southeast winter and summer enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 61 ski trails and the best snow around. In the summer, our Bike Park is recognized as one of the best in the US. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness. We hope to see you on the mountain soon.
OUR VALUES
Our organizational values describe our shared beliefs, the principles important to our organization; how we want to treat each other and our guests.
Honoring Authenticity, Embracing Empowerment, Cultivating Collaboration, Prioritizing Purpose
POSITION SUMMARY
The food runner is responsible for the following
ESSENTIAL DUTIES
This position is responsible for the following job results.
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
Creates a positive atmosphere of learning to ensure success of F&B.
DIRECT EXPERIENCE
Education: high school graduate
LEADERSHIP
ENGAGEMENT
COMMUNICATION
DELIVERY
FLEXIBILITY
TRAVEL REQUIREMENTS
Any employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department.
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
Food Service Environment:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions
An Equal Opportunity Employer
We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun!
Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain!
Work, Play, Get Paid and Enjoy the Perks:
- Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more!
- 401(k) plan (Available to any employee over the age of 18)
- 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers
- 30% - 45% off Snowshoe food & beverage locations (excludes alcohol)
- 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations.
- Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face
RESORT OVERVIEW, CULTURE AND VISION
Snowshoe is the premier destination for Mid-Atlantic and Southeast winter and summer enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 61 ski trails and the best snow around. In the summer, our Bike Park is recognized as one of the best in the US. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness. We hope to see you on the mountain soon.
OUR VALUES
Our organizational values describe our shared beliefs, the principles important to our organization; how we want to treat each other and our guests.
Honoring Authenticity, Embracing Empowerment, Cultivating Collaboration, Prioritizing Purpose
POSITION SUMMARY
The food runner is responsible for the following
ESSENTIAL DUTIES
This position is responsible for the following job results.
- Greets guests with the upmost respect
- Responsible for effectively running food from the expo counter to the customer
- Responsible for making sure that the order is complete and correct before taking to the guest
- Maintains the cleanliness of work area at all times
- Making sure that all essential items are stocked and ready for service at all times
- Works as a team making sure that all opening, mid shift, and closing side work is completed each day
- Handles any complaints as quickly as possible with the correct procedures
- Promote the restaurant and resort functions by being knowledgeable about the resort and being able to communicate this information with guests
- Communicates effectively with both Front of House and Back of house staff
- Ensures all safety of other staff and patrons during service
- Carries out any other duties as advised from time to time
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
Creates a positive atmosphere of learning to ensure success of F&B.
DIRECT EXPERIENCE
Education: high school graduate
LEADERSHIP
- Understands business complexities and assumes responsibility for driving change
- Leads employees or teams of employees to achieve goals
- Guides employees through periods of change, even during difficult times or in the face of hard business decisions
- Exhibits honesty, integrity in an environment of mutual respect and trust, core values, reliability
ENGAGEMENT
- Is inquisitive and curious, always asking questions; Seeks new and/or different or ways to improve the business; Thinks outside the box
- Is recognized by others (internally and externally) as being engaged in their role, and someone who can often see things that others have not
- Inspires, motivates, develops, energizes, and creates engaged employees, with a solid record of employee retention
- Demonstrates true passion for the job, the resort, and the company overall
- Displays rigorous commitment to the environment, financial and safety of self, business, and inherent risks through stewardship.
COMMUNICATION
- Communicates clearly and appropriately - both orally and in writing
- Responds to questions or requests in a timely manner
- Conducts regular one-on-one and departmental meetings to ensure a good flow of information
- Recognizes and rewards the achievement of his/her team and others; Ensures thank-yous are delivered
- All communication is down home and strives to improve upon a high level of guest service in a friendly manner
- Proficient in use of technology to include Excel, Word, the Internet, desktop publishing and database management software programs. Is able to learn quickly those applications not known.
DELIVERY
- Achieves high-quality business outcomes for the division as well as delivering good results that help the business overall
- Delivers highly accurate end-work product personally and through overseeing others
- Able to analyze numbers and draw conclusions from statistical information
- Meets or exceeds financial goals, budgets, forecasts
- Creates successful strategies that produce results, but is also willing to accept responsibility for shortfalls when appropriate
- Ensures a guest driven atmosphere and improves commitment to a service level that exceed our guests' expectations
FLEXIBILITY
- Adapts and is flexible to changing business circumstances across a season, a fiscal year, and/or multiple years; Exhibits willingness to change
- Adjusts budgets and reforecasts as needed across the year based on changing business needs
- Exhibits flexibility in their thinking, will bend when needed, and will lobby others to change when necessary
- Inspires a unified team through understanding was is required for successful, cooperative and fun team success
TRAVEL REQUIREMENTS
Any employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department.
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
Food Service Environment:
- Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate.
- Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours.
- While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.
- Frequently required to climb or balance and taste or smell.
- Regularly lift and/or move up to 50 pounds on a regular and continuing basis.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
- Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions
An Equal Opportunity Employer
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
Email this Job to Yourself or a Friend