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Financial Associate Analyst - Warranty and Customer Service
Northridge, CA
Job Description
Description & Requirements
About the Role
As a Financial Associate Analyst focused on Warranty and Customer Service, you will support the proper accounting and reporting of returns from warehouse repair centers, warranty and customer service accruals. You will be working closely with the Quality, Supply chain and Customer Service teams. The primary responsibilities include tracking preparing reconciliations and journal entries, supporting reporting and audit requests for warranty reserve calculations and tracking and reporting customer returns,. This position will work with finance and Operations team to achieve the growth and profit objectives for the North America region of the Lifestyle Consumer Audio business. The North America region is headquartered in Northridge, California with annual revenues of over $1 billion.
Your Team
You will report to the Manager of Finance for Lifestyle Consumer Audio for the North America region.
What You Will Do
- Responsible for reconciliations, journal entries and analysis. Including, but not limited to warranty lag time calculation and analysis, warranty required reserve calculation, customer services expenses accruals and analysis.
- Ensure proper compliance with accounting standards and support the month end close process.
- Work closely with Finance Manager to support accounting and audit requirements.
- Track, report and analyze spending by repair centers.
- Support refurbishing vs scrapping decision making process and provide spending analysis.
- Support the procurement process for Warranty and Customer Service vendors by working with the respective departments to project future spend, obtain internal alignment to submit purchase requests.
What You Need
- Bachelor's degree in Finance, Accounting, Business or Economics.
- Minimum of 1 year related experience in revenue accounting, trade spending accounting, or operations
- Accounting skills, including experience with preparing reconciliations, accruals, and journal entries
- Ability to work with finance and operational teams in a multi-location environment
- Experienced with advanced ERP systems and Excel (pivot tables, Vlookup)
- Detail-oriented, curious, and able to work in a fast-paced environment
- Excellent communication skills, both written and verbal
What is Nice to Have
- Experience in Consumer Electronics, Consumer Products, or related industries.
- Proficient in working with SAP/BPC and related systems.
What Makes You Eligible
- Be willing to travel up to 5%, domestic and international travel
- Be willing to work 3-5 days a month in an office in Northridge, CA
- Successfully complete a background investigation and drug screen as a condition of employment
What We Offer
- The standard base salary range for this position is $58,500 - $85,800 plus applicable bonus.
- Competitive wellness benefits and 401K retirement savings plan.
- An inclusive and diverse work environment that fosters and encourages career development opportunities.
- Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
- Professional development opportunities through HARMAN University's business and leadership academies and extensive course catalog.
- Tuition Reimbursement.
- Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
- "Be Brilliant" employee recognition and rewards program.
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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
1+ years
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